Common Questions

Please get in touch if we can help answer any questions.

How do I know if I need counseling?
Counseling can help you get clarity on an issue, change old patterns, resolve personal issues, or start on a journey of self-discovery. You may seek counseling because of a crisis or be encouraged to seek counseling by family members, friends or work.
What happens in counseling?
All counseling sessions are different. Your counselor will be highly trained in listening providing a safe environment in which to explore your issues. You can discuss anything from everyday events, challenges, feelings, thoughts, dreams, or regrets.
What problems can counseling help with?
Counseling can help with many issues such as:

– anxiety
– work issues
– relationship issues
– depression
– stress
– self-esteem
– sexual problems
– trauma
– phobias and fears
– addiction
– abuse
– grief

Who are your therapists?
Therapists at Summerlane Counseling are licensed, trained, experienced, and accredited licensed marriage and family therapists (LMFT), licensed clinical social workers (LCSW / LICSW), and/or licensed professional counselors (LPC).

All of our providers have a Masters Degree and/or a Doctorate Degree in their field. They have been qualified and certified by Alabama professional board after successfully completing the necessary education, exams, training and practice.

While their experience, expertise, and background vary, they all possess at least 3 years and at least 3,000 hours of hands-on experience.

Which counselor is right for me?

You can learn about each counselor and their approach by reading the individual profiles here. You can also talk to our admin team who can provide you with further guidance.

We want you to work with a counselor you feel you can trust. If you don’t feel the therapist is a good match after a few sessions, we are happy to help you switch to a different therapist.

How many counseling sessions will I need?
The number of sessions you will need will depend on your unique circumstances. Please ask your therapist so you can decide on the best approach for your needs.
Is counseling confidential?
Yes, counseling sessions are confidential. The exception would be if you were to pose a danger to yourself or others, in which case the relevant parties would be notified.
How does virtual counseling work?
Telehealth/virtual therapy is a wonderful alternative to in-person counseling. From the comfort of your own home, you can have a video session with your therapist where you see each other and talk with each other in a virtual face-to-face setting (similar to Skype or Zoom).

Telehealth saves travel time for individuals with busy schedules or those unable to travel to our office. Many patients use their lunch break and a quiet space such as an office or vehicle to have sessions, without having to take additional time from your day.

To talk with your therapist via video, you will need to schedule an appointment with your therapist and then log in to the telehealth link that is sent to you. You and your therapist will then begin talking on video.

What are your fees?
We are here to help and do not want pricing to hinder your opportunity to receive counseling. The following methods are used in payment of services.

Credit/Debit Cards
American Express, Visa, Mastercard and Discover

Please inquire with your specific counselor regarding their fees.

What insurances do you work with?

Blue Cross Blue Shield, New Directions, Cigna, Optum, United Healthcare, BHS, Uprise Health, Viva Health, Ambetter, Aetna, EAPs are accepted insurance.

Co-payments are due at the time of service.

We also offer private pay on a sliding scale or, if you are in need of further assistance, we partner with Open Path Collective which is a service that helps the under-insured and un-insured obtain counseling services. You can sign up with them and locate us as a provider to begin your journey.

Yes, we offer a sliding scale (discount) private pay clients or those who do not have insurance.
Is Summerlane Counseling right for me?
Summerlane Counseling may be right for you if you’re looking to improve the quality of your life.

Whenever there is anything that interferes with your happiness or prevents you from achieving your goals, we may be able to help.

We also have therapists who specialize in specific issues such as stress, anxiety, relationships, parenting, depression, addictions, trauma, anger, family conflicts, grief, self esteem, and more.

What is your cancellation policy?
There is no charge for any session cancelled at least 24 hours prior to the scheduled appointment time. If it is not canceled within the specified time frame there will be an $85 cancellation fee.
Office entry welcome to Summerlane Counseling in Selma AL
Children's therapy suite at Summerlane Counseling.
Children's therapy suite at Summerlane Counseling.